Do my customers need an app?
No. They scan a QR code and the card lands in Apple Wallet or Google Wallet, which are already on the phone. There is nothing to download and no account to create.
Do I need new hardware?
No. Your staff open the scanner in a browser on the phone they already carry. Nothing to install and nothing to buy.
How do my staff add a stamp?
They scan the code on the customer’s card. One tap adds a stamp. If you count points instead of stamps, they type the amount and confirm it.
Can staff or customers cheat the stamps?
There is a set time between two stamps on the same card, and a cap on the reward you give at signup. Unusually large amounts are flagged for you to review, and you decide what happens with them.
Can I reach customers who did not leave an email?
The message goes to the card in the wallet, not to an email address. For promotional messages you need the customer’s consent, which you collect at signup or when they redeem a reward.
Can I change the card after it is issued?
You can change the design, the reward and the messages you send. The number of stamps to a reward stays as it was issued, and a different rule starts a new version of the programme.
Where is my data stored?
In the EU.
What does it cost?
